Average Reviews:
(More customer reviews)Worst customer experience I can remember for an online company. Didn't meet shipping date commitments even after calling multiple times. Took over two weeks to ship the order. I was shipped liners that were used and had muddy footprints on them. 11 total phone calls, two emails and three weeks later I still don't have the replacements. Emails sent to them over a week ago have not been responded to. The product may be good, but the service is horrible.
It is unethical for a business to only use social media when it benefits them. Social Media should give the consumer an accurate view of what their service is really like. When their customers respond with anything but positive feedback, they not only remove the constructive feedback, but they also block them from adding any further comments. This is the case on their Facebook site. Buyer Beware!
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