Average Reviews:
(More customer reviews)I recently ordered a full set of tan WeatherTech All-Weather floor mats for my 2004 Subaru Outback. The front mats (if not front and rear) are supposedly a custom fit.
When these arrived, the front ones were not even close to a fit. They were the wrong shape, too big, and the driver's side retaining hole didn't align even closely to the vehicle's retaining "peg".
I've now sent 2 e-mails to WeatherTech's ([...]) Customer Service department, even enclosing photographs of the OEM carpet mats and the Weathertech ones, clearly showing that they don't fit. No response to either e-mail in three weeks. I even called them, but was told I could return them if I paid the $40 UPS ground charge. Seems wrong to me to expect the customer to pay to return mats that aren't even close to a fit.
David McNeil ([...]) has been in many of the auto magazines recently (Jan 2010) saying how much he and his company support American jobs and American suppliers. I've sent him e-mail twice now, and he hasn't had the courtesy to respond. So, apparently he proclaims to support American jobs and suppliers, but not his company's American customers.
Based upon my experience, I cannot recommend these WeatherTech All-Weather mats to anyone.
Click Here to see more reviews about: WeatherTech W20GR Gray Rear Rubber Mat
Click here for more information about WeatherTech W20GR Gray Rear Rubber Mat
No comments:
Post a Comment